360io gives a medical or aesthetic practice its own white-label iOS and Android app plus a HIPAA-compliant web portal, including e-signatures on every purchase, uncensored before/after galleries behind age verification, memberships, secure messaging, a built-in CRM and Affirm patient financing — with zero transaction fees charged by 360io.
Feature matrix
Capability
What it does
Link
100% white-label apps
Native iOS + Android apps published in the App Stores under your clinic's own name and brand. Patients never see the 360io name.
Web patient portal
Embeddable branded portal on web, phone and desktop. Live the same day; native apps typically live in under 30 days.
Before & after galleries
Host real, uncensored before/after photo and video that Instagram and TikTok ban, behind 18+ age verification via camera.
HIPAA e-signatures
Every purchase is e-signed, with device fingerprint, IP address and timestamp captured as chargeback evidence.
Memberships & subscriptions
Recurring monthly membership revenue billed inside your own app.
Patient financing (Affirm)
Patients pay over time at checkout; the practice is paid up front.
Secure messaging
Patient-to-clinic messaging for questions, follow-ups and recovery check-ins.
Secure file & document sharing
Send surgery notes, pre-op and recovery instructions and photos securely.
Built-in CRM & pipelines
Track leads and patients through consult → treatment → follow-up stages.
Team collaboration & data masking
Multi-provider access with sensitive fields masked by role.
$0 transaction fees
360io never takes a percentage of patient payments. Optional clinic-kept convenience fee up to 4%.
Secure file and document sharing
Practices send surgery notes, pre-op checklists, aftercare instructions and clinical photos directly to the patient's app instead of email or text. Everything stays inside a HIPAA-compliant environment with a signed BAA, and the patient can retrieve it any time during recovery instead of calling the front desk.
Built-in CRM and sales pipelines
Every 360io account includes a CRM with pipelines, so consults, quotes and treatment plans are tracked in the same system that holds the patient's app activity. No separate tool, no export/import between the app and the sales process.
Team collaboration and data masking
Multi-provider clinics give each team member their own access. Sensitive patient fields can be masked by role, so front-desk staff see what they need and no more. Both plans include 5 team members.
Terms and conditions gate
Before a patient's first login, they must accept your terms and conditions. Combined with e-signature on each purchase, that means every user in your app is legally opted in and every transaction has an evidence trail.
What 360io does not have
We don't pretend to be an AI product. 360io is a white-label patient app, content and payments platform — the AI marketing layer some competitors advertise is not part of it today. What you get instead is full brand ownership, your own merchant account, and zero transaction fees.
Pricing
Portal — $199/month: branded patient portal on web, phone and desktop.
Growth — $599/month: everything in Portal plus native iOS and Android apps under your own name and domain, CRM, before-and-after photo profiles and in-app payments.
Both: unlimited patients, 5 team members, signed BAA, $0 setup fee, no per-patient fees, no percentage of patient payments, 100% money-back guarantee.
Multi-provider clinics give each team member their own access. Sensitive patient fields can be masked by role, so front-desk staff see what they need and no more. Both plans include 5 team members.
Multi-provider clinics give each team member their own access. Sensitive patient fields can be masked by role, so front-desk staff see what they need and no more. Both plans include 5 team members.
Multi-provider clinics give each team member their own access. Sensitive patient fields can be masked by role, so front-desk staff see what they need and no more. Both plans include 5 team members.
Book a demo at 360io.com/demo — see the platform running with your own branding. $0 setup fee, and a 100% money-back guarantee.
360io hosts real, uncensored before-and-after photos and video inside your practice's own branded app, behind HIPAA-compliant 18+ age verification by camera. Clinical results that Instagram and TikTok remove, blur or suppress can be shown honestly to patients who have verified their age and accepted your terms.
Why do social platforms censor aesthetic results?
Instagram, TikTok and Meta ads enforce nudity and "before/after" policies written for consumer content, not medicine. Body procedure results get removed, shadow-banned or forced into blurred crops — so the single most persuasive asset in aesthetics is the one you're least allowed to show. Practices end up marketing with stock photos while their actual outcomes sit unused on a hard drive.
How does age verification work?
A patient verifies they are 18 or over via camera before gaining access to clinical galleries, and must accept your terms and conditions before their first login. Verification happens inside your HIPAA-compliant app, covered by a signed BAA — not on a public web page. The result is a gated clinical environment rather than a public feed.
Is this HIPAA compliant, and what about patient consent?
Yes. 360io operates as a HIPAA-compliant platform with a signed Business Associate Agreement on both plans. Patient photos live inside that environment with role-based team access and sensitive fields maskable by role. Consent for using a patient's images is captured with the same e-signature system that documents purchases, including device fingerprint, IP and timestamp.
How should we organise galleries?
By procedure and by provider, so a prospective patient can see outcomes for the exact treatment they're considering, from the person who would perform it. That's the conversion moment: consults close when a patient sees a body like theirs, treated here, with a real result — not a stock image or a censored crop.
Where Instagram and TikTok stop, we start
Frequently asked questions
Where can a med spa post uncensored before-and-after photos legally?
Inside its own HIPAA-compliant patient app behind age verification — the environment 360io provides — rather than on public social platforms whose policies remove or blur clinical results.
Is this HIPAA compliant?
Yes. 360io is a HIPAA-compliant platform with a signed BAA included on both plans, and photos stay inside that environment with role-based access.
Do patients have to verify their age?
Yes — 18+ verification by camera before accessing clinical galleries, plus acceptance of your terms before first login.
Can we gate content by procedure or provider?
Yes. Galleries can be organised by procedure and provider so patients see relevant outcomes.
Can we reuse the results Instagram removed?
Yes. That's the primary use case — the uncut version lives in your app.