How 360io handles information when you use our Chrome Extension.
Last Updated: October 30, 2026
1. Introduction
360 Integrations (“360io,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how the 360io Chrome Extension (“Extension”) accesses, processes, stores, transmits, and shares information when you use its features.
360io is a free browser productivity extension designed to help users manage text snippets, notes, website interactions, files, screenshots, recordings, contact previews, and other supported workflows.
360io does not provide general-purpose cloud storage for your personal workspace. Most workspace content is stored locally in your browser, and users may optionally connect their own Google Drive for backup and synchronization.
Certain features use 360io services or external service providers, as described below.
This policy applies specifically to the Chrome Extension. Other 360io applications and services may have separate privacy policies.
2. Information Stored on Your Device
The Extension uses browser storage, including Chrome extension storage and IndexedDB, to maintain information necessary for its operation.
Depending on the features you use, this information may include:
Text snippets, templates, and folders.
Notes and locally saved attachments.
Screenshots and PDF files.
User preferences, appearance settings, and field configurations.
Saved automations and website-specific settings.
Access codes that you explicitly choose to remember.
Account information and authentication tokens.
Recently accessed contact information and lookup results.
This information generally remains within your Chrome browser profile unless you activate a feature that transmits, uploads, synchronizes, or shares it.
360io does not automatically upload all locally stored workspace content to its servers.
You may manage or remove locally stored extension information using available controls, the Reset feature, or by uninstalling the Extension. Deletion from your browser does not automatically remove copies previously uploaded to other services.
3. Account Authentication
The Extension uses 360io account authentication to provide access to supported features.
When you sign in through the 360io Portal, the Extension may receive and process:
Your name and email address.
Your account or organization information.
A session or authentication token.
Information required to verify access to available features.
Authentication information is transmitted over HTTPS to 360io services, including api.360io.com, to validate your session and permissions.
Where supported, Google authentication may also be used for Google-related features.
360io may process authentication information necessary for account management, security, and service operation.
4. Google Drive Integration — Optional
360io allows users to connect their own Google Drive account for file storage, backups, and synchronization.
Connecting Google Drive is optional.
When connected, the Extension may use Google Drive to:
Back up and restore snippets, notes, and supported settings.
Save and retrieve screenshots and PDFs.
Synchronize supported workspace content across devices.
Check for changes to extension-created backup files.
Maintain backup history within the user’s Google Drive.
The Extension uses Google’s drive.file permission, which limits access to files created or opened through the application as permitted by Google.
Your Google Drive files are stored in your Google account, not in a general-purpose 360io cloud-backup account.
Google processes and stores these files according to its own privacy and security practices.
Google Drive synchronization may read or update local extension content from a connected backup. Previous backup versions may remain in Google Drive until removed.
Users can disconnect Google Drive within the Extension. They may also manage or revoke application access through their Google Account settings.
360io’s use of information received through Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
5. Text Snippets and Templates
The Extension provides text shortcuts, saved responses, and reusable templates.
To expand snippets, the Extension detects configured shortcut text in supported website editors and replaces it with the selected snippet.
This functionality operates within your browser.
360io does not use snippet expansion to collect your general typing activity for advertising or profiling.
Snippets and templates are stored locally unless you choose to back them up or use an optional feature that uploads associated content.
On certain websites, the Extension may use Chrome’s debugger functionality to insert text correctly into complex message editors.
6. Website Access and Link Automation
Link Automation allows users to create saved workflows for websites they choose.
Depending on the actions selected, the Extension may:
Open a website link.
Recognize an access-code field.
Enter a user-provided access code.
Wait for a website to display authorized content.
Identify visible contact information.
Display extracted names, email addresses, or phone numbers.
Search for a matching contact through an authorized integration.
Saved Automations
Users may create, edit, duplicate, and delete reusable automation configurations.
Automation settings can include the website, selected actions, and user-approved authentication behavior.
Unique links and temporary website identifiers are not intended to be stored as permanent automation templates.
Saved Access Codes
Saving an access code is optional.
Users may choose to:
Enter a code without saving it.
Remember it until Chrome closes.
Remember it on the current computer.
Access codes saved for the browser session are kept in session storage. Codes remembered on the computer may be stored in encrypted form within the Chrome profile.
Codes stored within a Chrome profile should not be treated as a dedicated secure password vault. Anyone with access to the browser profile may be able to use saved access codes.
Access codes are used for the website authentication process selected and approved by the user. They are not sent to 360io’s contact lookup service, GoHighLevel, advertising services, or AI providers.
Users may update or delete saved codes.
Contact Information Extraction
When the user enables contact extraction, the Extension may read visible names, email addresses, and phone numbers from the selected webpage.
Extracted information is displayed in the Extension. It is not automatically uploaded to 360io solely because it was extracted.
If the user activates an external contact lookup, the information required for that lookup may be transmitted as described in the next section.
WhatsApp Web
When a user activates a supported WhatsApp workflow, the Extension may inspect links within the currently selected WhatsApp Web conversation to identify a link the user wants to process.
This functionality is not intended to collect or transmit entire conversation histories.
Users are responsible for accessing websites, messages, and information they are authorized to use.
7. Contact Preview and CRM Integrations
360io Preview can recognize contact information displayed within supported websites and connected 360io Portal environments.
Depending on the active feature, this may include:
Contact names.
Email addresses.
Phone numbers.
Contact records and fields.
Information returned by a connected CRM.
GoHighLevel (GHL)
When an authorized user requests a GHL contact lookup, the Extension sends the required lookup information, including the contact’s email address and applicable account or location context, to 360io’s API.
360io’s existing backend processes the request using the connected organization’s authorized GoHighLevel integration.
The resulting contact information is returned to the Extension for display.
Access to GHL records depends on the authenticated account and applicable permissions.
Some retrieved contact details and lookup results may be retained temporarily or within browser storage to support the Extension’s preview functionality.
DrChrono
Where available, DrChrono-related functionality may open or interact with the user’s authorized DrChrono environment.
The Extension does not provide unrestricted access to third-party medical systems.
Contact information accessed through these integrations is used for the requested feature, not for advertising or sale.
8. Screenshots, PDFs, and Local Files
The Extension provides tools for capturing screenshots, viewing files, and working with supported documents.
Files and screenshots may be processed and stored locally in your browser.
Depending on the selected feature, users may:
Save files to their device.
Export files.
Back up files to Google Drive.
Upload content through an available sharing or attachment feature.
Files remain local unless a feature requires or initiates a transfer.
Some PDF-related functionality may obtain supporting software resources from third-party content delivery services.
9. Screen Recording and Sharing
The Extension may offer screen or tab recording features.
A recording may contain anything visible or audible within the selected capture source, including personal information if it is displayed during recording.
When recording upload functionality is used by an eligible account, recording content and related information may be transmitted to a 360io recording service operated using Cloudflare infrastructure.
Uploaded recordings may be accessible through a shareable share.360io.com link.
Anyone who obtains a publicly accessible sharing link may be able to view the recording.
In versions supporting automatic recording uploads for signed-in users, stopping a recording may initiate an upload without a separate confirmation step.
360io does not represent these uploads as remaining exclusively on the user’s device.
Users should avoid recording or sharing information they are not authorized to disclose.
For assistance with uploaded recording deletion or access, contact [email protected].
10. Images and File Attachments
When users attach images or supported files to notes or snippets, the Extension may upload those files through 360io-associated upload services using Cloudflare and ImageKit infrastructure.
Uploaded attachments may receive externally accessible file links.
Anyone who possesses an accessible file link may be able to view or download the file.
Users should not upload confidential or sensitive files unless they understand and accept the applicable sharing behavior and are authorized to do so.
Local deletion of a note or snippet does not necessarily delete an attachment previously uploaded to a cloud provider.
For assistance with deletion of uploaded content, contact [email protected].
11. Media Download Features
Where available, the Extension may help users download supported media from websites or social platforms.
Some downloads may use the user’s existing browser session and save files directly to the device.
Other supported download workflows may send a selected media URL to an external download service to retrieve a downloadable file.
Depending on the version and feature, such services may include:
These providers operate independently of 360io and may process submitted URLs according to their own policies.
Users should only download content they have permission to access and save.
12. Third-Party Services and Data Sharing
The Extension uses certain services to provide specific user-requested functions.
360io API
Authentication and authorized contact lookup
Session tokens, account context, contact lookup identifiers
Optional authentication and Google Drive backup
Account authentication and user-selected backup files
GoHighLevel
Authorized CRM contact lookup
Contact identifiers and CRM data
DrChrono
Authorized access to supported records
Information accessed in the connected account
Cloudflare
Recording and file-upload infrastructure
Uploaded recordings, attachments, associated request information
ImageKit
Hosted attachment storage and delivery
Uploaded files and image content
External media download services
Optional media retrieval
Selected media URLs
Supporting content delivery services
Loading certain document-processing resources
Requests necessary to retrieve supporting resources
Information is transmitted to these services where required by the applicable feature or integration.
360io does not sell user information or share it with third-party advertisers.
We do not use Chrome Extension user data for creditworthiness or lending decisions.
Information may also be disclosed where legally required or necessary to protect the security and integrity of the service.
13. Browser Permissions
360io uses Chrome permissions to deliver its available functionality.
These may include:
Storage: Save snippets, notes, settings, automations, and session information.
Tabs and activeTab: Identify or interact with the current browser tab for user-requested features.
Scripting: Enable snippet expansion, website interaction, and supported content detection.
Side Panel: Display the Extension’s user interface.
Downloads: Save user-selected content to the device.
Identity: Support Google authentication and Google Drive integration.
Debugger: Support certain text insertion and authorized website automation processes.
Tab capture and offscreen processing: Support screen recording functionality.
Alarms: Support background operations and synchronization checks.
Website access: Enable features that operate on supported browser pages.
The Extension requires website access for functionality such as text snippet expansion and user-requested Link Automation.
These permissions are used to provide extension features, not to sell browsing activity or create advertising profiles.
14. Data Retention and Deletion
Information stored locally in the browser generally remains until removed through available controls, the browser profile, extension reset, or uninstallation.
Data saved to the user’s Google Drive remains subject to the user’s Google account controls and any backup history created by the Extension.
Data uploaded to Cloudflare, ImageKit, or other external services may remain on those services after local information has been deleted.
Uploaded content is not necessarily removed simply by uninstalling the Extension or disconnecting Google Drive.
Account information and operational records may be retained as necessary for authentication, service operation, security, support, and applicable legal requirements.
Retention periods may vary depending on the service and type of information.
For questions about retained information or to request deletion of data managed by 360io, contact [email protected].
15. Security
360io uses technical safeguards intended to protect information processed through the Extension.
Communications with 360io services use secure HTTPS connections.
However, no browser extension, local storage system, internet transmission, or external storage provider can guarantee absolute security.
Users should protect their Chrome profile, connected accounts, saved access codes, and any files or links they choose to share.
Users are responsible for ensuring that their use of websites and information is authorized.
16. Healthcare and Regulated Information
The 360io Chrome Extension is a general-purpose productivity tool and is not represented as HIPAA-compliant.
It has not been designated as a compliant storage or processing environment for protected health information or other regulated sensitive information.
Users and organizations are responsible for determining whether their intended use is appropriate under applicable laws, agreements, and regulatory requirements.
This statement does not limit any legal obligations that independently apply to 360io.
17. Your Choices and Privacy Rights
Depending on the feature, users can:
Delete locally stored snippets, notes, and settings.
Remove or update saved automations.
Delete saved access codes.
Disconnect Google Drive.
Manage files stored in their own Google Drive.
Stop using optional features involving external services.
Request information about data retained by 360io.
Request correction or deletion where applicable.
For privacy inquiries or deletion requests, email [email protected].
We will review requests according to applicable law and the information or services involved.
18. Children’s Privacy
The Extension is not intended for children under 13.
360io does not knowingly design the Extension to collect personal information directly from children under 13.
If you believe information has been collected inappropriately, please contact us.
19. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the Extension, service providers, security practices, or legal requirements.
Updates will be posted at this URL with a revised effective date.
Material changes may also be communicated through the Extension or other appropriate channels.
20. Contact Information
360 Integrations — 360io
Website: https://www.360io.com
Email: [email protected]
Privacy Policy: https://www.360io.com/chrome-extension-privacy
For questions concerning this Privacy Policy, data handling, or requests involving information managed by 360io, please contact us by email.