Privacy Policy


Last updated: August, 2025

At 360 Integrations (“360io,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, store, and share information when you use our platform, applications, website, and services (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

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1. SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS messages from 360io related to your account, platform updates, product announcements, and service notifications. Message frequency may vary. Standard message and data rates may apply depending on your carrier.

You may opt out of receiving SMS messages at any time by replying with “STOP” to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent to your number.

If you need assistance or have questions about our SMS service, reply with “HELP” to any message you receive or contact our support team at support@360io.com.

Your phone number and message data will be handled in accordance with our Privacy Policy. We do not share, sell, rent, or lease your SMS opt-in data or consent with any third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Data Privacy Statements

360io respects your privacy and is committed to protecting your personal information. When you opt in to receive SMS communications, we collect your mobile number solely for the purpose of delivering secure notifications, platform updates, and account-related information.

We do not share or sell your personal information, including mobile data, with third parties for marketing or solicitation purposes. Any data shared with our service providers is used only to deliver and maintain the messaging service under strict confidentiality and data protection agreements.

3. How We Use Information

We use information to: provide, maintain, and improve the Services; personalize your experience (e.g., white-label branding); process payments and manage subscriptions; communicate updates, support, and promotions; ensure legal compliance.

4. How We Share Information

We do not sell personal information. We may share information with:

  • Service Providers who support our operations (hosting, payment processing, integrations).

  • Legal Authorities when required by law or to protect rights, safety, and property.

  • Business Transfers if 360io undergoes a merger, acquisition, or sale of assets.

5. Data Retention

We retain account and billing information while your account is active and as required by law. Content (e.g., patient files, live streams, before/after images) may be deleted upon account termination, subject to legal or regulatory requirements.

6. Security

We use reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Client Responsibility for Content

Clients are solely responsible for the accuracy, legality, and sharing of uploaded content. Clients must ensure all individuals in live streams, before/after content, or shared media are over 18 and have provided proper consent. 360io does not verify or monitor such content and is not liable for compliance failures.

8. Information We Collect

We may collect the following types of information:

  • Account Information: name, email, phone number, company details, and billing information.

  • Usage Data: how you interact with the Services, including login activity, device information, and app interactions.

  • Content: files, documents, images, videos, or live streams you upload or share.

  • Communications: any messages you send to us, including support requests.

9.Your Rights

Depending on your location, you may have rights to: access and obtain a copy of your personal data; request correction or deletion; opt out of certain communications. To exercise these rights, contact us at [Insert Contact Email].

10. International Users

The Services are operated from the United States. By accessing them from outside the U.S., you consent to your information being transferred and stored in the U.S.

11. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of the Services indicates acceptance of the changes.


12. HIPAA & Compliance Disclaimer

360 Integrations is not a medical provider and does not guarantee compliance with the Health Insurance Portability and Accountability Act (HIPAA) or other healthcare-specific regulations. Clients using the Services for medical, aesthetic, or patient-related purposes are solely responsible for ensuring compliance with applicable privacy, data protection, and medical laws. If required, a separate Business Associate Agreement (BAA) may be executed. 360 Integrations is not responsible for misuse of the Services, including improper handling of patient data.