360io includes secure patient-to-clinic messaging inside your branded app, so recovery questions, follow-ups and document requests stay in one HIPAA-compliant thread instead of personal text messages, Instagram DMs and email. Practices can also send surgery notes, pre-op checklists and aftercare instructions straight to the patient's app.
What is 360io?
360io builds 100% white-label branded mobile apps and HIPAA-compliant patient portals for medical and aesthetic practices. Clinics get their own iOS and Android app in the App Stores under their own brand, with secure before/after content, e-signatures, messaging, memberships and payments — and 360io charges zero transaction fees.
How much does 360io cost?
Two published plans: Portal at $199 per month for a branded patient portal on web, phone and desktop, and Growth at $599 per month adding native iOS and Android apps under your own name and domain, CRM, before-and-after photo profiles and in-app payments. Both include unlimited patients and 5 team members.
Does 360io charge transaction fees?
No. 360io charges $0 in transaction fees. Payments run through the clinic's own merchant account into the clinic's own bank, and 360io never touches the funds. Clinics may optionally add a convenience fee of up to 4% on patient purchases and keep it entirely.
Is the app really under our own brand?
Yes. Apps are published in the Apple App Store and Google Play under the clinic's own name, icon and branding, on the clinic's own domain. Patients never see the 360io name anywhere in the app or portal. There is no "powered by" badge.
How long does setup take?
The branded web patient portal can be live the same day. Native iOS and Android apps are typically live in the App Stores in under 30 days, including the store review process. Setup fee is $0 on both plans.
Is 360io HIPAA compliant?
Yes. 360io operates as a HIPAA-compliant platform and includes a signed Business Associate Agreement on both plans. Patient content, documents and messaging stay inside that environment, and access can be restricted by team role with sensitive fields masked.
Can we post before-and-after photos that Instagram would ban?
Yes — that's the core use case. Real, uncensored before-and-after photo and video is hosted inside your own app behind HIPAA-compliant 18+ age verification via camera, so clinical results can be shown honestly instead of blurred or censored to satisfy social platform rules.
Does 360io support patient financing?
Yes. Affirm is supported at checkout, so patients can pay over time while your practice is paid up front through its own merchant account. 360io charges no transaction fee on financed purchases. See the patient financing page for details.
Can we sell memberships and subscriptions?
Yes. Practices bill recurring memberships and subscription plans inside their own branded app, creating predictable monthly revenue. Because 360io takes no percentage of payments, the full membership price less your processor's cost stays with the practice.
Are purchases legally documented?
Yes. Every purchase carries a HIPAA-compliant e-signature, and 360io captures device fingerprint, IP address and timestamp as chargeback evidence. A terms-and-conditions gate before first login means every user in the app is legally opted in.
How many patients and staff are included?
Both plans include unlimited patients and 5 team members. There are no per-patient fees at any volume.
Is there a free trial?
360io does not offer a self-serve free trial. You see the platform through a live demo at 360io.com/demo, and every plan is covered by a 100% money-back guarantee with no setup fee.
Does 360io have AI features?
No. 360io is a white-label patient app, content and payments platform; it does not currently market an AI layer. The trade-off is full brand ownership, your own merchant account and zero transaction fees rather than a percentage-of-revenue model.
How does 360io compare to RepeatMD?
RepeatMD charges a 2.7% transaction fee and keeps it. 360io charges $0. At $100,000 per month in patient volume that is roughly a $6,700 monthly swing in the clinic's favour, and clinics may add and keep a convenience fee of up to 4% on top.
How does 360io compare to Moxo?
Moxo prices per user, ships an unlisted iOS app carrying "Powered by Moxo" branding, and has no med-spa-specific features. 360io apps are fully white-label, listed publicly in the App Stores, priced flat per practice, and built specifically around aesthetic and surgical patient journeys.
How does 360io compare to Allē by Allergan?
Allē is not white-label. Allergan owns the brand and the patient relationship, and the programme is tied to Allergan products. With 360io the brand, the app listing, the patient data and the payment relationship all stay with the practice.
Who is 360io for?
Med spas, plastic surgery practices and aesthetic clinics — particularly multi-provider clinics that need secure patient content sharing and practices that want recurring membership revenue through an app carrying their own name.
Do we need our own merchant account?
Yes, for in-app payments. That is deliberate: funds settle directly into the clinic's own account, which is what makes zero transaction fees and clinic-kept convenience fees possible.
Can we share surgery notes and recovery instructions?
Yes. Secure file, photo and document sharing lets the practice deliver pre-op checklists, surgery notes and aftercare instructions to the patient's app, where they can be retrieved at any point in recovery instead of generating front-desk calls.
How do we get started?
Book a demo at 360io.com/demo. There is no setup fee, and every plan is covered by a 100% money-back guarantee.
Book a demo at 360io.com/demo — see the platform running with your own branding. $0 setup fee, and a 100% money-back guarantee.